Returns and Refunds

Returns and Refunds

New and unused products may be return to nyBabyStore within 30 days. nyBabyStore is not responsible for any shipping charges on returned merchandise.
Returned merchandise will be assessed a 10% restocking fee.

Items returned after 30 days require prior authorization and are subject to additional restocking fees.
All returned items shipped under our "FREE SHIPPING" offer will be credited less the original shipping charges and restocking fee.
Merchandise sent back for exchange will be charged the shipping cost of the original item.There will be no restocking fee on exchanged merchandise.
Refused shipments will be credited less the original shipping charges and restocking fee.

Merchandise received in error or damaged in shipping must be reported to us with in 3 days at 718-561-9566 before being returned.
In the case of damaged merchandise we will replace the damaged parts.
In the case of wrong merchandise we will replace it.
In the event a customer chooses to return a damaged product for a refund,the returned item will be subject to a restocking fee.

We are not responsible for typographical or order processing errors.Pictures may sometimes vary from actual item.
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